I mean seriusly 1 hour of working for a hybrid ! That information came from the Toyota engineers in Japan. Toyota Auris Hatchback. If your vehicle is equipped with smart entry and start but the system isn’t operated for a long time, a battery-saving function will automatically be activated to prevent the electronic key battery and the 12-volt battery from being discharged. Having now read so many comments by dissatisfied users on this website as well as other forums in UK and USA, I am now convinced that there is a design fault in this car which Toyota has to correct. Had my car 2 1/2 years nothing but 12volt battery problems. I bought it because of the excellent experience I have had with Toyota cars in the past. We’re sorry to hear about the issues you’ve been experiencing. View 360° Offer available with this vehicle. My guess is that because of the rain last night, the car got a bit wet. Now I need to jump-start regularly. Open the door to pop the hood. The Toyota Auris offered advanced safety systems and a wide array of powerful yet low emission fuel-efficient as well as hybrid engines, with a sophisticated interior and styling. Never done many long journeys but now is the longest it has stood, in the cold and the battery is six years old. Thanks for raising this with us. I’m now liaising with my solicitor to formally reject the vehicle and then purchase another, more reliable one which will NOT be a Toyota. Toyota (GB) PLC is a member of the Society of Motor Manufacturers and Traders. You can email the team directly via this link: https://www.toyota.co.uk/contact-us/email-us or contact them on 0344 701 6202. If you are covered by Toyota Roadside Assistance you can contact the team directly on 0800 246824. Today I needed to make a journey (less than a week since the last run) and the car was completely dead again. Thanks. If the space is secure, you could consider opening one of the car’s windows a small way to ventilate the interior. We’re very sorry to hear that and hope you ar... Toyota Auris owners – 12 volt flat batteries. Of course you know that the owners gonna have starting problems you are mechanics not me ! Toyota Auris Touring Sport 1.8 Hybrid Excel 5dr CVT. We’re sorry to hear you are having issues with your C-HR. Thanks for getting in touch with us. I would personally like to replace it, but I cannot do so on my own as it may violate the warranty. That’ll be my next action if the trickle charge doesn’t work. Cards to post and long walk to the post box! We’re really sorry to hear you’ve been experiencing an issue with your C-HR. Funny that they don’t include this fact in their sales pitch. I really appreciate this information, thanks much! Thanks for getting in touch. They also said no point replacing the battery as a new one would be just the same if we didn’t use the vehicle enough – so it’s our fault???. Following the recharge instructions on this site, I was able to reactivate the battery. Toyota (GB) PLC is a member of the Society of Motor Manufacturers and Traders. My Toyota Auris is having problem when starting ignition, i have to try 2 3 times to start it. I also have a brand new hybrid C-HR (purchased this year). Thanks for getting in touch with us. Could you please provide us with your reg? Hi James, Thanks for getting in touch. Thanks for your help! We’re really sorry to hear about your experience. If you would like any more specific advice regarding your vehicle we would recommend re-contacting your nearest dealer. there is a planetary system that engine can even in parked mode charge the hybrid HV battery (high voltage), Got your blog tried to go through the procedure, when I did the dash lights were all on plus the screen – sat nav radio etc How can the car charge its self with all this power being consumed during the process? We’re sorry to hear about this. Thanks for getting in touch. Thank you. so how do I turn the battery off?? Without being able to assess the car ourselves, we can’t accurately suggest what may be causing this. What is EPB? When I tried to start it, the brake felt very heavy and the most it would do was turn on the electrics then show the message: High power Consumption. Rescue men and other mechanics all said that this was garbage; modern cars don’t need that. Please do not leave your car unattended when it is in ‘Ready’ mode. I have a five month old Toyota Yaris Hybrid which is not being driven at the moment due to coronavirus restrictions. They are best placed to offer further support and advice. Toyota (GB) PLC is a company registered in England and Wales with registered company number 0916634 with it's registered office at Great Burgh, Burgh Heath, Epsom, Surrey, KT18 5UX. Please do get back in touch if we can help with anything else. However, you won’t be able to drive your car legally until you tax it again, so it is only advisable if you are positive you won’t use your car for a long time. They are best placed to help you further with this. Hi Oscar, That with the knowledge Toyota have such a good name for hybrids technology sold it for us. At 33,000 pounds, I don’t expect this sort of performance for a so called state of the art car. Hi! Thanks. We’re really sorry to hear about the issues you’re experiencing with your car. Click to view details. In the while the confinement rules hardened and now I can not access the car without wearing a mask that I can not get. It was a Toyota engineer who told me the generators were in the wheels. This afternoon car would not start. As the manual was locked inside, I could not check what to do. You can find your nearest dealer here: https://www.toyota.co.uk/dealers/. Safety kit impresses, too. We ended up with a flat battery after one week only of not driving. Once again, we are so sorry that you have experienced this. Hi Don’t buy. If you like style over reliability go with the competitors and spend another £5000-£10000. The current draw is usually less than 80mA. To see if your car has a timing belt or a chain, head on to the table down below and reference your model year with the corresponsing engine. We would recommend contacting Roadside Assistance for any immediate help as our Toyota centres are closed following government advice. Trickle chargers or solar panel chargers are a good option to keep the battery fully charged while the vehicle is stationary for a period of time. DISCLAIMER: Toyota Owners Club is an independent Toyota forum for owners of Toyota vehicles. The new Toyota Auris Hybrid takes on two efficient diesel rivals, in the form of the Mk7 Volkswagen Golf and Hyundai i30. …BUT whilst it’s connected to the vehicle after a full overnight charge, the action of opening the doors (therefore waking up the 12v system, interior lights and brake servo) drops the voltage from 12.6 to 12.2v. Telling people to avoid these journeys undermines the entire point of the hybrid. The car will not allow the hybrid battery to go flat as our hybrids are always monitoring the hybrid battery, and if it starts to get lower than a set amount the engine will start to charge it. regularly, given a little attention and all will be just fine. We’ve used a trickle charger and the 12v battery is now full and the engine starts etc. £18,295 £270.68 per month Finance - Representative Example. In this case we would recommend discussing this further with your nearest Toyota centre as they remain contactable at this time and are best placed to offer specific advice. A good plug-in hybrid SUV should combine low running costs with excellent practicality. TOYOTA Auris 1.8 Hybrid 100 CP AUTOMATA 2016 EURO 6 Navi,Lane ASSIST. Problem: The Toyota Auris is known for having problems with a lack of power and/or bursts of black smoke from the exhaust. Thanks. This incorporates Autonomous Emergency Braking (AEB), lane-departure warning and traffic-sign recognition, as well as auto-dipping headlights. We’re really glad this article was useful for you! Not an up and over job, which are very insecure. When I put the car in ‘Ready’ mode the engine only runs for a short while then switches off. Here is a list of timing belts and timing chains for a Toyota Auris. As a quick fix a cheap charger clipped to the battery in the boot which is easily accessed and only takes a few minutes is ok. Hi Steve, I never know when this is going to happen next. In your current situation, we would recommend contacting your nearest Toyota dealer for further help. It’s not a stupid question at all, the 12 volt battery does get a charge from the high voltage battery. Your car shouldn’t need to be started everyday, we recommend putting the car in ‘Ready’ mode for about 60 minutes at least once a week as the best way to maintain the 12 volt battery at this time when journeys are limited. We’re sorry to hear about the issue you are experiencing with your Corolla. This category only includes cookies that ensures basic functionalities and security features of the website. If you like style over reliability go with the competitors and spend another £5000-£10000. I have now read that the 12V battery does not start the car, so do I need to call out someone to jump start the car? 4275 mm 168.31 in. Toyota GB’s latest statement on the Coronavirus (Covid-19) situation, Toyota People: Richard Warry and his bargain barn-find Toyota MR2, Fredric Aasbø reveals his new 1000bhp GR Supra, https://www.toyota.co.uk/help-centre/email-us, https://www.toyota.co.uk/help-centre/#/iframe/https%3A%2F%2Fforms.toyota.co.uk%2Fcontact-us, https://www.toyota.co.uk/forms-v2/forms?tab=pane-dealer, https://www.toyota.co.uk/contact-us/email-us, https://www.toyota.co.uk/forms/forms?tab=pane-dealer, https://www.toyota.co.uk/tme#/my-toyota/eManual, https://www.toyota.co.uk/dealers/#/iframe/https%3A%2F%2Fforms.toyota.co.uk%2Ffind-a-dealer, https://aelady.com/5-proven-ways-get-vehicles-battery/, https://www.toyota.co.uk/owners/roadside-assistance/, https://www.toyotanation.com/threads/how-to-open-back-door-with-dead-battery.1013186/#post-8679562, https://www.youtube.com/watch?v=Lnss8rIMRco. Learn how your comment data is processed. I was so shocked….. the Battery had started to charge itself. We can use it to look into this for you. The 60 minute ready switched on advice is total hog wash and doesn’t work. You can read more information about how to SORN your car. I would like to know if the 12v battery which is located under the rear passenger seat is a Lead Acid battery and if it is OK to jump start with the power pack as it says it is for starting a 12v lead acid battery. I repeated the procedure listed here for a few days straight to be safe. We appreciate this is an incredibly difficult time and we are so sorry to hear about the issue you’re having with your C-HR. I spent £30,000 to inherit all these problems and still can’t get any suitable advice about what to do in lockdown regarding keeping the 12v battery charged. Where are the generators actually located? Had none of these problems with my previous 2005 model so what changed? With a distinctive design and beautiful high-quality interior the Auris is designed to show off. Thanks for getting in touch. I don’t have the time or the inclination to sit in a freezing cold car with everything turned off for an hour every week, the neighbours would think I’m mad! Our technicians would be best placed to help you further. I've identified the problem a bit more. Patrick Collinson . Thanks for your message. During the charging process we’ve described, the hybrid battery system is charging the 12-volt battery. We yearly holiday for three weeks away leaving the car at the airport is my first call back on my return going to be to the AA for a boast/charge against a flat battery. If the levels are low you will need to top up the oil. As I previously mentioned I have left it for much longer periods before without any problems. Could you please clarify your question for us? These are the best on sale right now, Our selection of the best electric SUVs you can buy features cars that promise to mix style, practicality and rock-bottom running costs, The days of the trundling milk float are long gone: the latest electric cars are now some of the fastest vehicles in the world, full stop, This generation of Toyota Auris Hybrid boasted impressive efficiency and plenty of equipment, but rivals offered far more polish and passion, The Toyota Auris Hybrid's fuel efficiency impressed by family hatchback standards, but it couldn't match plug-in hybrids, The Toyota Auris Hybrid should prove inexpensive to run from day to day, and high depreciation from new means it's now a good-value used buy, The Toyota Auris Hybrid is easy to drive, but its handling lacks sparkle and gearbox is frustratingly unresponsive, The Toyota Auris interior is more robust and simple than tactile or stylish, but standard kit was generous, Interior space in the Toyota Auris Hybrid is sufficient rather than generous, but practicality isn't as compromised as some hybrids. He plugged it in to see if anything else showed up as a problem. If you are covered by Toyota Roadside Assistance, you can contact them directly using 0800 246 824. Got it jump started, took to Toyota dealer who replaced battery, blamed me for it and said I damaged the battery, I should have had a trickle charger if leaving it more than a fortnight. Toyota … Ten more days went by and I was planning to make a nighttime sneak to remove the 12V battery, bring it at home and charge on my balcony. Have a yaris excel 2018 smart start entry system and due to the lockdown have not used it for over 4 weeks, it is in my garage and when I came to start it today it would not turn over, sounds like the battery would you say? Toyota should fix this problem as a recall. I had done a full day’s running in town the previous day (Approx. What kind of car is this? Otherwise, the car is as dead as a dodo. however there are error messages saying Hybrid Malfunction and for Pre-Collision. What car do you currently have? Without being able to see your car ourselves it is difficult for us to fully understand the situation. Since I see a green stripe going to the battery, I assume it’s being charged OK? Thanks for getting in touch with us. Then do I need to recharge the 12V battery? Okay – sort it. It is mandatory to procure user consent prior to running these cookies on your website. I have an Auris Hybrid and although I have been starting the vehicle regularly and driving it around in my drive/parking area…I went to my car today and I cannot unlock it…? Is this what you would expect to happen when following the advice? We’re sorry to hear this. I see here lots of similar stories, really Toyota, you over engineer things and never came with a solution to keep the battery charged? There shouldn’t be any issues in that case. The battery health appeared fine. Each vehicle is restored to the manufacturer’s settings and is checked to make sure they meet all MOT safety standards as a minimum. Hi David, As for its other type of performance — namely, fuel economy — the car achieved an average of 50.7mpg, according to the trip computer, during our test. At least until next week when supposedly our battery will come. Thanks for getting in touch. Hi Oscar, Do hybrid cars have a conventional 12-volt battery? Earlier car assembling was also performed in Turkey. Alternatively, you can contact our customer relations team for further assistance here: https://www.toyota.co.uk/help-centre/email-us After 60 minutes the Hybrid battery had dropped again to 2/8 charged, and the petrol motor cut in for a second time, again for approximately one minute. Toyota … Some 2014 Toyota Auris Sports 1.8 Hybrid Excel may experience failing catalytic converters, excessive oil consumption,electrical connector problems, failed mass air flow sensors, and in some cases the engines may need some major mechanical repairs, even complete engine replacement! I understand everything that toyota say about the 12v battery, but I think its not fit for purpose, as a normal 12v car battery can sit for months and start up first time, as mine keeps going flat if the car is sitting for more than a week. Thanks for getting in touch with us. Would it be a help to disconnect the 12 V battery, to save battery life? In this case, the simplest way to maintain the batteries is to go through the normal start procedure and put the car in ‘Ready’ mode for about 60 minutes, providing you can carry out this procedure while adhering to the government’s advice regarding social distancing and Coronavirus (Covid-19). Does anyone know the exact function of the 12volt battery. The material contained in the forums is submitted by the general public and is NOT endorsed by Toyota (GB) PLC or the Toyota Owners' Club. Toyota (GB) PLC is a member of the Society of Motor Manufacturers and Traders. How do you fix condensation inside a car? I use my car every 2-3 days but unable to start battery as it was low. Should you wish to raise your situation further, our customer relations team are best placed to look into your specific case, and they can be contacted here: https://www.toyota.co.uk/help-centre/email-us The battery will still degrade over time and need replacing at some point, however the current draw during starting will generally not pull as much current from the 12V battery as a conventional petrol or diesel vehicle. Thanks. They are best placed to offer any necessary support and advice, and they can be contacted here: https://www.toyota.co.uk/help-centre/email-us WIll see what happens after a decent charge. Thanks for your comment. The official Toyota website can be found at https://www.toyota.co.uk I took my car to local garage they cleaned the filter and the message was gone. Nicolae Balcescu (Bacau) Anunturile. If you experience any issues with your car’s hybrid system, we would recommend having it looked over at one of our Toyota centres. This helps us to optimise user experience and make improvements to our site. Either the 12v battery has to be replaced with a higher capacity one or if there is a power drain, find where it is and then correct it. Battery has been changed once, same free – of charge but problem with dead battery continues. If the vehicle will be kept on private property (such as inside a garage) for the duration of its storage, you could consider applying for a Statutory Off Road Notification (SORN). Thanks. Since the week prior to the start of the lock down I followed advice for my Hybrid Toyota Yaris not to leave it undriven for more than 2 weeks. It’d be lovely if Toyota could send this in a newsletter to owners, since we already get emails. The hybrid car is specifically designed to be energy efficient in city driving and over short journeys. My 12V battery went flat after 3 weeks without using the car. Toyota recall code: 20SMD-058. Please don’t worry about your car’s servicing, for the foreseeable future we intend to take a flexible and sympathetic approach to any service schedule issues. Thanks for getting in touch. £12,595 £200.82 per month Finance - Representative Example. Following Government advice, our Toyota centres are closed but do remain contactable to discuss your motoring needs. I have contacted the garage I purchased the car from but no one is working at the moment. if its a battery then how to fix it ? 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